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Returns Policy

Returns are at your own cost. We completely understand that sometimes you may change your mind about a purchase.

Before returning a purchase, you might also consider gifting it to a family member, friend, or someone special. After all, life is about giving and receiving. 💛

You may return items within 15 days of receiving your order.

How to Return

All returned items must be in the same condition as when delivered:

    •    Unworn and unwashed

    •    Original tags attached

    •    Packed in the original packaging

Returns that do not meet these conditions may not be accepted.

Refunds

Once your return arrives at our showroom and passes quality inspection, we will initiate your refund. This process usually takes up to 5 business days.

    •    E-gift card refunds: Sent via email immediately after the return is approved.

    •    E-refunds: Payments will be credited back to your bank account within 7 business days after approval.

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Dear customers,

We truly appreciate your support and trust in Timeless By P. If you have any questions, please don’t hesitate to contact us via email we’d love to hear from you.

Timeless By P offers free shipping on all orders over €250.

International orders incur shipping fees.